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First Time Use Guide
For your first few sessions, we highly recommend using the your Boogie in:. Flat, calm water. Away from people, obstacles, boats, chop, and waves. Without offshore winds. Avoid: Large swell, busy areas, strong currents, or going far offshore (e.g., 1
Towsafe Geofencing
Electric towing devices like the Boogie are a new technology that allow foilers to explore uncrowded coastlines and catch waves that traditional surfers cannot. A common concern is how to integrate them safely with other water users and swimmers, esp
Steering Actuator Trouble Shooting
The Boogie uses a 24V actuator for steering. Inside the actuator is a motor, gearbox, and a magnetic encoder. While generally reliable, a few units have developed issues over time—most commonly, the magnetic disc on the encoder comes loose. This can
Throttle Repair Instructions – Remote Control
We’ve identified that in rare cases, the throttle on some remotes can be temperamental due to a poor solder joint.The quickest fix is to re-solder the throttle sensor connections, which can be done at a mobile phone repair shop or by someone that is
How to Retrieve a Crash Log from Your Remote
Some customers have experienced a rare issue where the remote freezes on startup and requires a magnet reset. Because it's uncommon, it's been difficult to identify the root cause. To help us investigate, we’ve added a crash log feature to the remote
Critical Firmware Updates
Critical Firmware Update - Throttle Bug Fix. Yesterday evening a user discovered a issue with the Boogie throttle control. The user had a hard wipe out which caused the throttle sensor wire inside the remote to became loose. This caused the sensor
2.0 remote installation troubleshooting
Firmware 2.0 Installation Issue. We have identified an issue affecting some remotes during the installation of firmware version 2.0. In certain cases, the remote rolls back to version 1.82 on startup. This is the first time we are actively using the